Board Room Although we have little control over some things, we have far more flexibility to change with others. Since vendor relationships are not commonly prioritized in our business goal setting, have we taken an internal audit? Are our partners truly partnering? Are those relationships providing real value, or are they on autopilot? Are we prepared with options in our arsenal when challenges arise? The mortgage industry has changed over the past few years, facing some significant challenges. We know reverse mortgages are an even more valuable option in today’s economic landscape. The impacts of inflation and increased cost of living—with significant increases in costs related to food and medication—pose potential challenges to many Americans. That is especially true with individuals on fixed incomes. The freedom and peace of mind that reverse mortgages can offer older Americans make them a sound option that should not be overlooked. Hence, taking inventory and assessing our partnerships is critical. Aligning with partners that are actively working with you is more important now than ever before. We can all agree on the importance of understanding our borrowers’ needs and expectations to best accommodate them. We can stress the importance of consistent communication with the consumer. Holding every partnership to those same expectations is a crucial component in reaching our goals. To be better and do better, partners must be aligned with your needs, values and expectations. That said, I am putting the doughnut down, reassessing the value I am bringing to my partnerships, and making sure my clients know that in 2024, we continue to be in this together. As I like to say at Atlas, we may be neutral on value but not on the value we bring. Erik Richard Morin is president of Atlas VMS. Board Room continued from page 5 Partnership you can trust. Dedicated to never competing with you - your success is our success. Ready to experience the difference? Visit Celink.com Deep Industry Experience 96% Borrower Satisfaction Rating Independence and Alignment with Clients Robust Specialized Technology Reverse Mortgage Is Our Core Competency © Celink. All rights reserved. NMLS #3020 - http://nmlsconsumeraccess.org. Compu-Link Corporation dba Celink (WA license# CL3020 and 603 018 607) 6 REVERSE MORTGAGE / MARCH-APRIL 2024
RkJQdWJsaXNoZXIy MjQ1MzY1