The Federal Housing Administration’s Office of Single Family Housing (OSFH) has developed and is maintaining a Q&A document to provide stakeholders with the latest information about FHA’s response to the Presidentially-declared COVID-19 national emergency.
- All of FHA, including OSFH, is prepared to operate remotely to ensure business operations continue with as little disruption as possible in the event of office closures;
- FHA will continue to endorse all single-family mortgages, including HECMs; however, there may be processing delays if staff works remotely; and
- FHA will continue to process claims; however, servicers may experience slightly longer processing timeframes if there are office closures, particularly for any claims submitted manually.
HUD has created a coronavirus page with various links/guidance including the Q&A.