The Bureau of Consumer Financial Protection can streamline its consumer complaint process by distinguishing questions from legitimate complaints and allowing financial services companies to provide expedited responses in … more NRMLA Suggests Ways to Improve BCFP Complaint Process
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NRMLA Comments on BFCP Consumer Education Initiatives
The Bureau of Consumer Financial Protection should provide consumers with more information about retirement planning and the role of home equity in funding longevity, but it should first … more NRMLA Comments on BFCP Consumer Education Initiatives
NRMLA Comments on BCFP Guidance and Implementation Support
Financial institutions should not be considered out of compliance if they choose not to follow informal (non-rule) guidance published by the Bureau of Consumer Financial Protection, according to … more NRMLA Comments on BCFP Guidance and Implementation Support
NRMLA Seeks Changes to LO Compensation and Disclosure Rules
The Bureau of Consumer Financial Protection should revise its outdated loan originator compensation rule to make clear that compensation may vary depending on the product being sold as … more NRMLA Seeks Changes to LO Compensation and Disclosure Rules
NRMLA Comments on CFPB Consumer Complaint Reporting
In a comment letter submitted to the Consumer Financial Protection Bureau this week, NRMLA questioned the Bureau’s legal authority to publish un-redacted consumer complaints on its web site and further … more NRMLA Comments on CFPB Consumer Complaint Reporting
CFPB Seeks Public Input on New and Existing Rules
The Consumer Financial Protection Bureau this week issued a new Request for Information (RFI) that seeks public input on whether the Bureau should amend previously published rules or … more CFPB Seeks Public Input on New and Existing Rules
CFPB Seeks Public Input on Rulemaking Processes
The Consumer Financial Protection Bureau issued a new Request for Information (RFI) this week to solicit public feedback on its rulemaking processes. The CFPB will accept comments once … more CFPB Seeks Public Input on Rulemaking Processes
CFPB Seeks Input on Consumer Complaint Reporting
The Consumer Financial Protection Bureau today issued a Request for Information (RFI) concerning the Bureau’s public reporting of consumer complaints. The Bureau is seeking comments and information from … more CFPB Seeks Input on Consumer Complaint Reporting
State Regulation: What Does the Next 10 Years Look Like?
In a recent blog post, John W. Ryan, president and CEO of the Conference of State Bank Supervisors, reflected on the 10-year anniversary of the Nationwide Multistate Licensing … more State Regulation: What Does the Next 10 Years Look Like?
CFPB Releases Strategic Plan
The Consumer Financial Protection Bureau this week released a five-year blueprint that establishes its mission, strategic goals and strategic objectives. The Bureau’s strategic plan includes three strategic goals: … more CFPB Releases Strategic Plan