The HOPE NOW Alliance and ClearPoint Credit Counseling Solutions are collaborating on a one-year pilot program that assists homeowners in California who have reverse mortgage issues, concerns and … more New Collaboration Focuses on CA Borrowers
Counseling
HUD Reminds Counselors of New Software Tracking Feature
The Department of Housing and Urban Development reminded housing counselors this week that the Reverse Mortgage Analyst (RMA) software has a new feature that allows them to create … more HUD Reminds Counselors of New Software Tracking Feature
Telephone Counseling Permitted in North Carolina
NRMLA was recently made aware that the North Carolina Commissioner of Banks posted an FAQ on its website indicating that telephone counseling is permissible under the state’s Reverse … more Telephone Counseling Permitted in North Carolina
HECM Counseling Protocol
HUD has published the long-awaited HECM counseling protocol. We’ve summarized some of the important parts and provided a copy to download. At the bottom of the memo is an update published by FHA that noted some inconsistencies in the protocol.
HUD Reiterates Policies on HECM Counseling Fees
In a memo to counseling agencies, the Department of Housing and Urban Development clarified that there is no cap or maximum amount that can be charged for HECM … more HUD Reiterates Policies on HECM Counseling Fees
Massachusetts In-Person Counseling Requirements
Massachusetts’ Division of Banks confirmed with NRMLA’s outside legal counsel that those seniors who received counseling on or before July 31, do not have to be re-counseled in-person.
NRMLA Seeks Exemption for HECM CounselorsMembers Only
NRMLA submitted comments to HUD requesting that HECM counselors be exempted from new examination requirements that will assess a housing counselor’s competency guiding consumers through the homeownership process.
HUD Issues Counseling Compliance Reminder
NRMLA is disseminating the following notice to members as a reminder of the counseling safeguards that HECM counselors and lenders must follow when meeting with prospective clients.
HUD Clarifies Meaning of Non-Recourse for HECM CounselorsMembers Only
In an email sent to HECM Counselors, HUD clarified the meaning of non-recourse and promised to update the HECM Counseling Protocol in Handbook 7610.1.
HUD Issues Warning on Inappropriate Counseling Activities
HUD sent a similar notice this week to all mortgagees advising them not to steer clients, participate in counseling sessions, or inappropriately prep clients in advance of counseling.