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2019 Annual Meeting & Expo

Name: 2019 Annual Meeting & Expo
Start: 2019-11-18T09:00:00-06:00
End: 2019-11-20T15:30:00-06:00
Location: Omni Nashville Hotel

11/18/2019 @ 9:00 am - 11/20/2019 @ 3:30 pm

Event Navigation

When the rest of the reverse mortgage industry is meeting to discuss all of the major issues impacting the marketplace today, you want to be in the same room.

At NRMLA’s 2019 Annual Meeting & Expo, November 18-20, in Nashville, the industry’s top subject matter experts will discuss sales and marketing strategies, the growing emergence of proprietary reverse mortgages; condominium approval changes; servicing; compliance updates; and much more.

At this critical stage, it’s well worth the time and the investment to join your colleagues.

Loan originators, underwriters, compliance staff, business owners, attorneys, counselors, servicers and processors attend NRMLA’s Annual Meeting & Expo to be part of the industry discussions that matter most to our business. It’s also an excellent opportunity to meet with your vendors in the exhibit hall to catch up on questions that you may have.

Special Guest Speakers

What are FHA’s priorities for the HECM program in 2020? What major trends is the government seeing?Join us for a keynote address featuring Acting Deputy HUD Secretary/Federal Housing Administration Commissioner Brian Montgomery. Don’t miss this opportunity to get the latest news on HECM reverse mortgages from the person in charge of the program.

Six days a week, Rob Chrisman’s Daily Mortgage News & Commentary reaches well over 55,000 people nationwide in various parts of the mortgage and real estate field and related industries. Chrisman will provide an informative discussion of the most important news of the day impacting the mortgage industry.

How do we effectively use or balance our egos to maximize results? We all have moments when ego, without even realizing it, costs us everything from an honest conversation to a job or promotion. Tabatha Addison, Vice President of Sales & Business Development, Wholesale Lending, at American Advisors Group, leads an eye-opening session that introduces you to the link between the ego and your bottom line.

If you are the owner, leader or manager of an entrepreneurial organization who wants to see your business consistently run better and grow faster, Mike Gruley and EOS® can help you and your team simplify, clarify and achieve your vision. A recognized speaker, Mike’s interactive style and real-world insight makes this a must-see event for growth-oriented entrepreneurs everywhere. Attendees will walk away focused, clear on priorities and issues, healthier as a leadership team, and using tools that help them gain more traction. Don’t let the company run you – get a grip on your business.

Register today and reserve your spot at the reverse mortgage industry’s largest annual event, NRMLA’s Annual Meeting & Expo, and use the opportunity to engage with these and other thought leaders.

Downloading Session Slides
To view PowerPoint slides and listen to audio recordings (coming soon) from each session, your company must be a member of NRMLA and you must have a login account. Once you login to NRMLAonline.org with your username and password, go to Documents tab. There you will see links to the slides and audio recordings. If you need further assistance, please email Darryl Hicks, at dhicks@dworbell.com.

Registration Instructions
If you are not familiar with how to register for a NRMLA conference, please review the registration instructions.

Hotel Room Information
There are no more rooms available at the Omni Nashville Hotel under our room block.

Alternatively, you may want to try the Hilton Garden Inn Downtown Nashville/Convention Center, which is a two-minute walk from the Omni.

Sponsor/Exhibitor Opportunities
Increase your company’s footprint in the reverse mortgage business by exhibiting or sponsoring at NRMLA’s Annual Meeting & Expo. Put your company in front of a qualified audience of decision makers in the reverse mortgage industry.

Download the sponsor materials/exhibitor brochure.

There is limited availability so act fast to secure your space.

Paying By Check
If you pay by check, you must submit payment before the current registration deadline passes.

For example, if you register at the Pre-Sale Registration Rate and pay by check, payment must be received by September 2, 2019 or you will be charged the next highest registration rate (Early).

Please mail your check to

NRMLA
Attn: Accounting
1400 16th St., NW
Suite 420
Washington, DC 20036

Registration Cancellation Policy
All conference cancellation requests must be received by faxing to 202-265-4435 or emailing to Darryl Hicks at dhicks@dworbell.com. A $50 cancellation fee will be applied to all cancellation requests received no later than October 15, 2019. A $150 cancellation fee will be applied to all cancellation requests received from October 15 through October 31, 2019. No refunds will be issued for cancellation requests received on or after November 1, 2019.

Questions?
If you need assistance with anything, please contact Darryl Hicks, Vice President of Communications, at dhicks@dworbell.com or 202-939-1784.

Show Full Agenda

Sunday, November 17

Time	Description
11:00am	Registration Desk Open - Legends Prefunction Space The registration desk will be open from 11:00 am to 5:00 pm in the Legends Prefunction Space

Monday, November 18

Time	Description
7:30am	Registration Desk Open - Legends Prefunction Space The registration desk will be open from 7:30 am to 7:00 pm in the Legends Prefunction Space.
7:30am	Exhibit Hall Hours - Legends Ballroom E-G The exhibit hall will be open from 7:30 am to 7:00 pm but closed during general sessions.
7:30am	Continental Breakfast - Exhibit Hall Continental breakfast will be served in the exhibit hall from 7:30 am to 9:00 am. Sponsored by
7:30am	THE BRIDGE networking lounge - Exhibit Hall Meet at The Bridge, NRMLA’s networking lounge, to power up your devices and connect with fellow attendees. By
9:00am	Are You Running Your Business, Or Is It Running You? - Broadway Ballroom J-K If you are the owner, leader or manager of an entrepreneurial organization who wants to see your business consistently run better and grow faster, Mike Gruley and EOS® can help you and your team simplify, clarify and achieve your vision.
9:00am	Servicing Committee (Closed meeting. By invitation only.) This is a closed meeting. Participation is by invitation only.
10:30am	Break
10:45am	Egonomics: What Makes Ego Our Greatest Asset (or Most Expensive Liability) - Broadway Ballroom J-K How do we effectively use or balance our egos to maximize results? We all have moments when ego, without even realizing it, costs us everything from an honest conversation to a job or promotion. Tabatha Addison, Vice President of Sales & Business Development, Wholesale Lending, at American Advisors Group, leads an eye-opening session that introduces you to the link between the ego and your bottom line. Introductions by Kimberly Smith, SVP, Wholesale, AAG.
12:00pm	Networking Lunch - Legends Ballroom E-G Sponsored by
1:45pm	Welcome and Introductions - Legends Ballroom A-D Peter Bell, President and CEO, National Reverse Mortgage Lenders Association, Washington, DC
2:00pm	Keynote Address: The Honorable Brian Montgomery, Acting Deputy HUD Secretary/Federal Housing Commissioner - Legends Ballroom A-D What are FHA’s priorities for the HECM program in 2020? What major trends is the government seeing?Join us for a keynote address featuring Acting Deputy HUD Secretary/Federal Housing Administration Commissioner Brian Montgomery. Don’t miss this opportunity to get the latest news on HECM reverse mortgages from the person in charge of the program.
2:45pm	Break
3:00pm	News of the Day featuring Rob Chrisman - Legends Ballroom A-D Six days a week, Rob Chrisman’s Daily Mortgage News & Commentary reaches well over 55,000 people nationwide in various parts of the mortgage and real estate field and related industries. Chrisman will provide an informative discussion of the most important news of the day impacting the mortgage industry. Introductions by Mike Kent, President, Liberty Home Equity Solutions, Inc.
4:00pm	Break
4:15pm	Counseling Update - Broadway Ballroom J-K HECM counselors share their experiences educating clients about HECM and proprietary reverse mortgages and offer insights on how the reverse mortgage industry can improve the upfront education process and offer ongoing support post-closing. Panelists: Jennifer Cosentini, Housing Director, Cambridge Credit Counseling, Agawam, MA Justin Lally, Reverse Mortgage Manager, Cambridge Credit Counseling, Agawam, MA Mohan Lalwani, Program Manager, ReverseMortgageHelper.org/DebtHelper.org, West Palm Beach, FL Approved for 1 CRMP Credit
4:15pm	Ignorance Is Not a Defense – Broadway Ballroom G-H In today’s tech-savvy world, you need to be diligently guarding against data and cyber security attacks that can damage the lives of your clients and your fellow employees. Oversight of your vendors is as equally important as protecting your own internal systems. Our panel of compliance experts will share real-life case studies and offer direction and resolutions to help guide your efforts. Panelists: Sarah Cavanaugh, Senior Compliance Officer, Finance of America Reverse, Maple Valley, WA Jill Haro, SVP, Corporate Administration, LRES, Orange, CA Mark Johnson, President, LRES, Orange, CA
5:00pm	NRMLA Welcome Reception With Entertainment - Exhibit Hall You’re in for a treat as James Carothers* cranks out the classics during Monday’s opening reception.* Carothers — who will be on stage in the exhibit hall from 5 pm to 7 pm — is known for his stone-country originals and spot-on impressions of country’s greatest icons, such as Waylon Jennings, Merle Haggard, George Jones, Johnny Cash and Willie Nelson. He toured with Alan Jackson’s 2019 “Honky Tonk Highway Tour” and recently made his Grand Ole Opry debut w/ Jackson. Rolling Stone Country named Carothers as one of its “10 New Country Artists You Need to Know: October 2018.” Sponsored by

Tuesday, November 19

Time	Description
7:30am	Registration Desk Open - Legends Prefunction Space The registration desk will be open from 7:30 am to 5:30 pm in the Legends Prefunction Space.
7:30am	Exhibit Hall Hours - Legends Ballroom E-G The exhibit hall will be open from 7:30 am to 4:30 pm but closed during general sessions.
7:30am	Continental Breakfast - Exhibit Hall Continental breakfast will be served in the exhibit hall from 7:30 am to 9:00 am.
7:30am	The BRIDGE networking lounge - Exhibit Hall Meet at The Bridge, NRMLA’s networking lounge, to power up your devices and connect with fellow attendees. By
8:30am	Selling Reverse Mortgages – Broadway Ballroom J-K Loan originators will learn the importance of adding reverse mortgages to their product line and helpful tips for selling them from some of the industry’s top reverse mortgage trainers and managers. Moderator: Jud Lyman, Training Manager, Liberty Home Equity Solutions, Rancho Cordova, CA Panelists: Ken Krajewski, Managing Director and Head of Reverse Mortgage Lending, CIBC Bank USA, Chicago, IL Loren Riddick, CRMP, National Director, Reverse Mortgage Lending, Thrive Mortgage, Alcoa, TN Steve Sless, Reverse Mortgage Division Manager, Primary Residential Mortgage, Inc., Finksburg, MD
9:30am	Break
10:00am	Reframing the Approach to Financial Professionals – Broadway Ballroom J-K Four experts from three industry-leading lenders host an in-depth panel discussion on reframing the approaches to partnering with financial services professionals. Join this session to better understand how to effectively position yourself as a high-trust partner of the advisor’s practice. Be prepared to ask your questions about practical steps you can take to bring value to your partners and their clients. Facilitator: Jesse Q. Allen, EVP, Alternative Distribution at American Advisors Group, Orange, CA Panelists: Shelley Giordano, Founder, Academy of Home Equity in Financial Planning, University of Illinois, Urbana-Champaign, IL Ryan Ponsford, Strategic Business Specialists, American Advisors Group, Orange, CA Stephen J. Resch, Vice President of Retirement Strategies, Finance of America Reverse, Thompsons Station, TN Hank J. Sanders III, Strategic Business Specialists, American Advisors Group, Orange, CA
10:00am	A Sea Change in Privacy Protections: What California and Other States Are Requiring – Broadway Ballroom G-H On January 1, 2020, the most comprehensive consumer privacy law ever passed in the United States the California Consumer Privacy Act of 2018 (CCPA) — takes effect. Other states are taking similar action. Our panel of legal experts will offer guidance to help navigate through these new laws. Panelists: Soroush Shahin, Partner, Weiner, Brodsky, Kider PC, Washington, DC Jay Wright, Partner, Bradley Arant Boult Cummings LLP, Birmingham, AL Approved for 1 CRMP Credit
11:30am	Break
11:45am	NRMLA Business Meeting - Legends Ballroom A-D NRMLA members must ratify the Nominating Committee Report and formally elect a new Board of Directors for the 2020 term. NRMLA executives will share updates on the association’s advocacy efforts. Panelists: Peter Bell, President & CEO, NRMLA, Washington, DC Steve Irwin, EVP, NRMLA, Washington, DC Reza Jahangiri, NRMLA Co-Chair and CEO, AAG, Orange, CA Scott Norman, NRMLA Co-Chair and VP, Field Retail, FAR, Austin, TX
12:15pm	Networking Lunch - Legends Ballroom E-G Sponsored by
12:15pm	CRMP Luncheon - Music Row 5 By invitation only. Special guest speaker: J. Rachel Scott, National Consumer Law Center
1:30pm	The GAO's Report on the HECM Program - Legends Ballroom A-D Alicia Puente Cackley from the Government Accountability Office will discuss the findings of a new report that examined FHA’s oversight of the Home Equity Conversion Mortgage program. Introductions by Patty Wills, Reverse Mortgage Sales Development Manager, Open Mortgage, LLC
2:00pm	HECM Update With Key FHA Staff - Legends Ballroom A-D FHA’s key HECM personnel will summarize important program changes made in 2019, provide program performance statistics and discuss future priorities. Introductions by Scott Norman, Finance of America Reverse. Presenters: Erica Jessup, Acting Home Valuation Policy Director for the Office of Single Family Program Development, U.S. Department of Housing and Urban Development, Washington, DC Joshua Miller, PhD, Senior Advisor to the Deputy Assistant Secretary, Office of Single Family Housing, U.S. Department of Housing and Urban Development, Washington, DC Kasey Watson, Program Director, Servicing Branch, National Servicing Center, U.S. Department of Housing and Urban Development, Tulsa, OK Approved for 1 CRMP Credit
2:45pm	Break
3:00pm	Exposing the Unconscious AGE BIAS in Media – How Re-Branding & Neuroscience Came Together for CHIP Reverse Mortgage in Canada - Legends Ballroom A-D Steven Ranson, President and Chief Executive Officer at HomeEquity Bank, based in Toronto, explains how a combination of rebranding and neuroscience has led to considerable growth in Canada’s longtime Canadian Home Income Plan reverse mortgage product. Introductions by Mike McCully, Partner, New View Advisors.
3:30pm	New Reverse Mortgage Research - Legends Ball A-D Ohio State researcher Stephanie Moulton will share the findings from recent reverse mortgage studies and then join in a conversation with Longbridge Financial CEO Chris Mayer.
4:15pm	Break
4:30pm	Knowing the Rules of the Game – Broadway Ballroom J-K When the yellow flag is thrown in a football game, you know somebody broke the rules. However, in the reverse mortgage industry, certain guidelines are often misunderstood, and infractions go unnoticed. Dan Hultquist and Jim McMinn of Finance of America Reverse blow the whistle on long-held notions that will open your eyes to a better presentation of the reverse mortgage. Approved for 1 CRMP Credit
4:30pm	What Loan Officers Need to Know About Servicing – Broadway Ballroom G-H Servicing experts address common questions that they get asked by loan officers and discuss the impact of FHA’s latest non-borrowing spouse changes. Panelists: Gail Balettie, SVP, Borrower Care and HUD & Investor Relations, Celink, Austin, TX Leslie Flynne, Senior Vice President, Reverse Mortgage Solutions, Houston, TX Michael Kressin, Vice President, Champion Mortgage, Irving, TX Approved for 1 CRMP Credit

Wednesday, November 20

Time	Description
8:00am	Registration desk open - Legends Prefunction Space The registration desk will be open from 8:00 am to 2:00 pm.
8:00am	Exhibit hall hours - Legends Ballroom E-G The exhibit hall will be open from 8:00 am to 10:30 am.
7:30am	Continental Breakfast - Legends E-G Breakfast will be served in the exhibit hall from 7:30 am to 9:00 am.
8:00am	The BRIDGE networking lounge - Exhibit Hall Meet at The Bridge, NRMLA’s networking lounge, to power up your devices and connect with fellow attendees. By
8:30am	Understanding FHA’s New Condo Approval Rules – Legends Ballroom A-D Subject matter experts with backgrounds in compliance and operations do a deep dive into the new FHA guidelines on condominium approvals. Panelists: Elly Johnson, President, AllReverse Pro LLC, Hiram, GA Sharon Langley, Director, Reverse Mortgage Operations, Open Mortgage, LLC, Douglasville, GA Kendra Rasmussen, Vice President of Credit, American Advisors Group, Orange, CA Approved for 1 CRMP Credit
9:15am	Yogi Berra Had It Right—But We’re Gonna Talk 2020 Reverse Reg Compliance Anyway - Legends Ballroom A-D Yogi Berra famously said, among many oh so true observations, that: “It’s tough to make predictions, especially about the future.” In this session, Jim Brodsky and Jim Milano of Weiner Brodsky Kider (NRMLA outside counsel, and counsel and advisors to many reverse mortgage industry participants) defy Yogi Berra’s oft-quoted wisdom (at least about the future) and share some of their own predictions about key regulatory compliance trends that will affect the way in which the reverse mortgage business is and may be done in 2020. And, they will invite you to do the same. Approved for 1 CRMP Credit
10:00am	Break
10:15am	Closing General Session - Legends Ballroom A-D (CLOSED TO MEDIA) The last word. Where is our industry headed? What can NRMLA be doing better as an association? Where do proprietary reverse mortgages fit in? This open mike session will give members an opportunity to provide their input and help shape the industry’s direction. Panelists: Joe DeMarkey, Chairman, NRMLA Executive Committee and Strategic Business Development Leader, RMF, Bloomfield, NJ Steve Irwin, EVP, NRMLA, Washington, DC Scott Norman, NRMLA Co-Chair and VP, Field Retail, FAR, Austin, TX
11:30am	Annual Meeting concludes
1:30pm	CRMP Ethics Workshop - Cumberland 5/6 Attendance at this workshop is mandatory for any person who is pursuing the Certified Reverse Mortgage Professional designation, as well as current designees who are in their third year and need to recertify. A $30 fee is charged. The workshop lasts from 1:00 pm to 3:00 pm. Presenters: Craig Barnes, CRMP, National Training Leader, Reverse Mortgage Funding LLC, Bloomfield, NJ James Brodsky, Partner, Weiner Brodsky Kider, PC, Washington, DC Lorraine Geraci, Vice President, Learning and Development, Finance of America Reverse LLC, Dumont, NJ Dan Hultquist, CRMP, Vice President, Organizational Development, Finance of America Reverse, Canton, GA Jud Lyman, Training Manager, Liberty Home Equity Solutions, Rancho Cordova, CA Approved for 2 CRMP credits

Last modified: September 17, 2020 at 6:47am EDT

Annual Meeting Only

The registration fee covers:

Access to all conference sessions
Access to the exhibit hall
Access to the opening reception
All food and beverage activities

Cutoff Date	NRMLA Member	Non-Member
Pre-Sale September 2, 2019	$695.00	$945.00
Early Registration October 18, 2019	$745.00	$1,025.00
Regular Rate November 17, 2019	$875.00	$1,150.00
Onsite Registration November 20, 2019	$1,000.00	$1,275.00

Annual Meeting + Ethics Workshop

The registration fee covers:

Access to all conference sessions
Access to the exhibit hall
Access to the opening reception
All food and beverage activities
Entry to the CRMP Ethics Workshop on Wednesday, November 20, from 1:30 pm to 3:30 pm. All candidates pursuing the Certified Reverse Mortgage Professional designation, as well as existing designees who must recertify every three years, need to attend this workshop.

Cutoff Date	NRMLA Member	Non-Member
Pre-Sale September 2, 2019	$725.00	$975.00
Early Registration October 18, 2019	$775.00	$1,055.00
Regular Rate November 17, 2019	$905.00	$1,180.00
Onsite Registration November 20, 2019	$1,030.00	$1,305.00

Ethics Workshop Only

The registration fee covers entry to the CRMP Ethics Workshop on Wednesday, November 20, from 1:30 pm to 3:30 pm. All candidates pursuing the Certified Reverse Mortgage Professional designation, as well as existing designees who must recertify every three years, need to attend this workshop.