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UID:17483-1778763600-1778767200@www.nrmlaonline.org
SUMMARY:The Influence Factor: Family Dynamics in Reverse Mortgages (SPONSORED WEBINAR)
DESCRIPTION:Families of aging parents don’t always come in with a clear plan\, but when a reverse mortgage enters the conversation\, it’s often shaped by those in the “sandwich generation” balancing care for aging parents and their own children. Knowing how to navigate these dynamics while keeping the borrower’s goals at the center is essential for closing the deal. \nIn this sponsored webinar\, The Influence Factor: Family Dynamics in Reverse Mortgages\, you’ll learn how to proactively include family members\, understand the psychology behind their reactions\, and guide conversations in a way that builds trust. \nFor experienced brokers\, confidently navigating these dynamics could make the difference between a stalled conversation and a submitted application. \nHere’s what you can expect to take away from this session: \n\nProven communication techniques and scripting to maintain control of the conversation while respecting family dynamics\nA strategy for involving adult children to build trust\, prevent objections\, and better understand the emotions driving their concerns\nHow to turn complex family conversations into stronger borrower outcomes and new business opportunities\n\n Thursday\, May 14\n 1:00 PM Eastern Time\n This webinar is free  \nRegistration Instructions \n\nClick the Register Now link located in the righthand column. Select Existing Customer.\nLogin with your username and password. Once you’re logged in\, select “The Influence Factor: Family Dynamics in Reverse Mortgages” and follow the registration process.\nIf you don’t have a username and password\, please contact Darryl Hicks at dhicks@nrmla.com and he will create a customer record for you.\nOn the payment page\, follow prompts to complete the registration.\n\nSpeaker Bio\n \nBarbara Cripple is the National Sales Training Manager at Finance of America Reverse\, where she has been leading sales training since 2020. With 28 years in the mortgage industry and 19 years specializing in reverse mortgages\, Barbara is both a Master Trainer and a Certified Reverse Mortgage Professional (CRMP).  \nShe is passionate about educating professionals and empowering seniors through the reverse mortgage product. Previously\, she served as Operations Manager for Affinity Home Equity Solutions\, where she managed production\, trained loan officers and support staff\, and taught continuing education to real estate agents.
URL:https://www.nrmlaonline.org/event/the-influence-factor-family-dynamics-in-reverse-mortgages-sponsored-webinar
CATEGORIES:Webinars
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DTSTART;TZID=America/Los_Angeles:20260609T090000
DTEND;TZID=America/Los_Angeles:20260609T170000
DTSTAMP:20260617T044247
CREATED:20260127T200156Z
LAST-MODIFIED:20260612T134807Z
UID:17192-1780995600-1781024400@www.nrmlaonline.org
SUMMARY:2026 Western Regional Meeting
DESCRIPTION:Thank you to everyone who attended the 2026 Western Regional Meeting. \nRegistered attendees can access copies of the PowerPoint slides and audio recordings by following the directions below. \n\nLogin to NRMLAonline.org with your username and password\nOnce you’re logged in\, come back to this page and look for the Documents tab\nOnce you click the Documents tab\, the session slides and audio recordings will be displayed in the same order they were presented in the agenda.\n\nIf you need assistance\, please email Darryl Hicks\, VP\, Communications\, at dhicks@nrmla.com.
URL:https://www.nrmlaonline.org/event/2026-western-regional-meeting
LOCATION:Sonesta Irvine\, 17941 Von Karman Avenue\, Irvine\, 92614\, United States
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DTSTART;TZID=America/New_York:20260709T130000
DTEND;TZID=America/New_York:20260709T140000
DTSTAMP:20260617T044247
CREATED:20260615T152445Z
LAST-MODIFIED:20260616T134516Z
UID:17696-1783602000-1783605600@www.nrmlaonline.org
SUMMARY:Walking in the Borrower's Shoes: A Live Mock Reverse Mortgage Counseling Session
DESCRIPTION:Before a borrower can obtain a HECM reverse mortgage\, they must complete independent counseling with a HUD-approved counselor. But how often do industry professionals have the opportunity to observe that conversation firsthand? \nCoordinated by NRMLA’s Education Committee\, join us on July 9 at 1:00 p.m. ET for a unique educational webinar featuring a live mock reverse mortgage counseling session. \n Thursday\, July 9\n 1:00-2:15 PM Eastern Time\n This webinar is free for members and $50 for non-members \nIn this interactive demonstration\, Justin Lally of Cambridge Credit Counseling will serve as the counselor\, while Chris Downey of CrossCountry Mortgage and Alison Calamia of Guild Mortgage Company will assume the roles of a married couple exploring a reverse mortgage as part of their retirement planning strategy. \nThrough this realistic borrower scenario\, attendees will experience the counseling process as consumers do—from the initial discussion of financial goals and alternatives to the questions\, concerns\, and disclosures that are addressed during a counseling session. \nParticipants will gain valuable insight into how counselors educate borrowers\, assess their understanding of the product\, and help them make informed decisions. \nThis webinar offers a rare opportunity to better understand one of the most important consumer protections in the HECM program. You’ll leave with a deeper appreciation of the counseling process and practical knowledge that can help improve borrower communication and set expectations before counseling begins. \nDon’t miss this behind-the-scenes look at a critical step in the reverse mortgage journey. \nRegistration Instructions (PLEASE NOTE: REGISTRATION HAS NOT OPENED YET FOR THIS WEBINAR) \n\nClick the Register Now link located in the righthand column. Select Existing Customer.\nLogin with your username and password. Once you’re logged in\, select “Walking in the Borrower’s Shoes: A Live Mock Reverse Mortgage Counseling Session” and follow the registration process.\nIf you don’t have a username and password\, please contact Darryl Hicks at dhicks@nrmla.com and he will create a customer record for you.\nOn the payment page\, follow prompts to complete the registration.\n\nSpeaker Bios \nIn 1991\, Alison Calamia helped introduce reverse mortgages to her home state of Louisiana. Over her 35-year career\, Alison has originated reverse mortgages for various retail lenders\, managed a reverse mortgage division\, and worked on the wholesale side of the business as an Account Executive. In April 2025\, Alison joined Guild Mortgage as a reverse mortgage coach and originator. Before that\, she spend eight years originating loans for America’s Mortgage Resource. Alison has been an active member of NRMLA since the organization’s earliest days. She served for three years on the Independent Certification Committee that created and continues to administer the Certified Reverse Mortgage Professional (CRMP) designation and currently participates on the Education Committee. \n  \n \nChris Downey recently joined CrossCountry Mortgage after spending the past three years co-chairing the reverse mortgage division for The Federal Savings Bank. Before that\, Chris was president of Harbor Mortgage Solutions\, based in Braintree\, MA\, where he was responsible for the oversight of conventional and reverse mortgage activities\, as well as general management of the firm. A graduate of Providence College with a B.S. degree in accounting\, Downey began his career as a registered representative and operations manager at a securities broker dealership before joining Harbor Mortgage in 1989 as a mortgage loan originator. Downey was named vice-president of Harbor Mortgage Solutions in 1997 and succeeded his father George as president in 2004. Chris was elected to NRMLA’s Board of Directors in September 2024 and serves as Co-Chair of the Education Committee. He has also been an active volunteer in community service programs\, including the Pan-Mass Challenge fundraising event for cancer research. \n  \nJustin Lally is the Reverse Mortgage Counseling Manager at Cambridge Credit Counseling Corp.\, a 501(c)3 non-profit agency that offers housing\, credit\, bankruptcy\, and student loan counseling nationwide. He has been approved by the U.S. Department of Housing and Urban Development and has been providing HECM counseling since 2010. Justin is also a HUD Certified Housing Counselor\, has obtained NCHEC Certification in Homeownership Counseling\, and is a NFCC Certified Credit Counselor. Justin’s responsibilities include the training and continuing education of both new and current reverse mortgage counseling staff\, development of new policies and procedures\, and ensuring compliance with both internal and external agency requirements. \n  \n  \n 
URL:https://www.nrmlaonline.org/event/walking-in-the-borrowers-shoes-a-live-mock-reverse-mortgage-counseling-session
CATEGORIES:Webinars
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20261110
DTEND;VALUE=DATE:20261113
DTSTAMP:20260617T044247
CREATED:20260220T171527Z
LAST-MODIFIED:20260612T191405Z
UID:17287-1794268800-1794527999@www.nrmlaonline.org
SUMMARY:2026 NRMLA Annual Meeting & Expo
DESCRIPTION:The reverse mortgage industry’s largest annual event returns November 10–12 in San Antonio\, Texas. \nThe 2026 Annual Meeting & Expo brings together the full spectrum of professionals who drive this business forward — loan originators\, C-suite executives\, housing counselors\, legal and compliance experts\, servicers\, investors\, and professionals exploring opportunities to enter the market. \nThis is more than a conference. It’s the one place each year where production\, policy\, servicing\, compliance\, and strategy converge under one roof. \nIf you want insight\, access\, and influence — this is where you need to be. \nSponsorship Opportunities\nNRMLA is offering an assortment of sponsorship packages that will put you front and center before the key decision-makers in the reverse mortgage industry. For more information\, contact Natalie Matter Bellis\, Account Executive at YGS Group\, at 717-580-8184 or by email at Natalie.matterbellis@theYGSgroup.com.  \nNote: Registration will open later this summer.
URL:https://www.nrmlaonline.org/event/2026
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