NRMLA

The Influence Factor: Family Dynamics in Reverse Mortgages (SPONSORED WEBINAR)
2026-05-14 13:00 - 14:00 (America/New_York)
Families of aging parents don’t always come in with a clear plan, but when a reverse mortgage enters the conversation, it’s often shaped by those in the “sandwich generation” balancing care for aging parents and their own children. Knowing how to navigate these dynamics while keeping the borrower’s goals at the center is essential for closing the deal.
In this sponsored webinar, The Influence Factor: Family Dynamics in Reverse Mortgages, you’ll learn how to proactively include family members, understand the psychology behind their reactions, and guide conversations in a way that builds trust.
For experienced brokers, confidently navigating these dynamics could make the difference between a stalled conversation and a submitted application.
Here’s what you can expect to take away from this session:

Proven communication techniques and scripting to maintain control of the conversation while respecting family dynamics
A strategy for involving adult children to build trust, prevent objections, and better understand the emotions driving their concerns
How to turn complex family conversations into stronger borrower outcomes and new business opportunities

Thursday, May 14
1:00 PM Eastern Time
This webinar is free
Registration Instructions

Click the Register Now link located in the righthand column. Select Existing Customer.
Login with your username and password. Once you’re logged in, select “The Influence Factor: Family Dynamics in Reverse Mortgages” and follow the registration process.
If you don’t have a username and password, please contact Darryl Hicks at dhicks@nrmla.com and he will create a customer record for you.
On the payment page, follow prompts to complete the registration.

Speaker Bio

Barbara Cripple is the National Sales Training Manager at Finance of America Reverse, where she has been leading sales training since 2020. With 28 years in the mortgage industry and 19 years specializing in reverse mortgages, Barbara is both a Master Trainer and a Certified Reverse Mortgage Professional (CRMP).
She is passionate about educating professionals and empowering seniors through the reverse mortgage product. Previously, she served as Operations Manager for Affinity Home Equity Solutions, where she managed production, trained loan officers and support staff, and taught continuing education to real estate agents.

2026 Western Regional Meeting
2026-06-09 09:00 - 17:00 (America/Los_Angeles) | Sonesta Irvine, 17941 Von Karman Avenue, Irvine, 92614, United States
Thank you to everyone who attended the 2026 Western Regional Meeting.
Registered attendees can access copies of the PowerPoint slides and audio recordings by following the directions below.

Login to NRMLAonline.org with your username and password
Once you’re logged in, come back to this page and look for the Documents tab
Once you click the Documents tab, the session slides and audio recordings will be displayed in the same order they were presented in the agenda.

If you need assistance, please email Darryl Hicks, VP, Communications, at dhicks@nrmla.com.

2026 NRMLA Annual Meeting & Expo
2026-11-10 - 2026-11-12
The reverse mortgage industry’s largest annual event returns November 10–12 in San Antonio, Texas.
The 2026 Annual Meeting & Expo brings together the full spectrum of professionals who drive this business forward — loan originators, C-suite executives, housing counselors, legal and compliance experts, servicers, investors, and professionals exploring opportunities to enter the market.
This is more than a conference. It’s the one place each year where production, policy, servicing, compliance, and strategy converge under one roof.
If you want insight, access, and influence — this is where you need to be.
Sponsorship Opportunities
NRMLA is offering an assortment of sponsorship packages that will put you front and center before the key decision-makers in the reverse mortgage industry. For more information, contact Natalie Matter Bellis, Account Executive at YGS Group, at 717-580-8184 or by email at Natalie.matterbellis@theYGSgroup.com.
Note: Registration will open later this summer.
