July-Aug 2020

The official magazine of the National Reverse Mortgage Lenders Association www.nrmlaonline.org July-August 2020 Volume 13, No. 4 INSIDE: RM Exclusive: Interview With FHA Commissioner Brian Montgomery Using Tech to Connect Counseling in a New Reality Upper Midwest: COVID-19 Boosts Reverse Mortgage Appeal P. 8 P. 22 P. 25 P. 28 The New Normal Lessons from COVID-19 changing future workflows