July-Aug 2020

OVER A CAREER SPANNING 34 years in the forward mortgage business, and 25-plus years in reverse, Lisa Moriello, CRMP, is enjoying the benefits of technology with one of the country’s largest lenders. Moriello manages the Shelton, CT, branch for loanDepot, a mortgage company headquartered in Southern California that has originated more than $165 billion in mortgages over the past decade. Today, it ranks as the nation’s fifth largest retail mortgage originator and the second largest nonbank consumer lender. Currently, loanDepot is a third-party originator of reverse mortgages. At the helm of loanDepot is Chairman and CEO Anthony Hsieh, who played a critical role in developing LoansDirect.com, E*TRADE Mortgage and LendingTree, and has now built loanDepot into a next-generation lend- ing technology company. With more than 2,000 licensed loan officers and over 150 branches nationwide, loanDepot has ramped up its reverse mortgage business in 2020, and Moriello has been a key part of that effort. ReverseMortgage magazine sat downwithMoriello to talk about loanDepot’s passion for technology, where she sees room for improv- ing technology in the reverse mortgage process and loanDepot’s efforts at expanding its reverse mortgage operations. Reverse Mortgage: What distinguishes loan- Depot from other large forward mortgage lenders that offer reverse mortgages? Lisa Moriello: Our executive team. loanDepot’s leadership team has taken technology, sales expertise and drive and has wrapped us up to be one of the major forces in the Talking Heads Lisa Moriello, CRMP, National Reverse Mortgage Lending Manager, loanDepot By Darryl Hicks Lisa Moriello 12 REVERSE MORTGAGE / JULY-AUGUST 2020