NRMLA Annual Meeting 13 Speaker Biographies Gail Balettie, Celink Gail Balettie is the Senior Vice President of Borrower Care and Client Satisfaction for Celink. Prior to Celink, she spent 12 years at Financial Freedom Senior Funding Corp. where she initially served as First Vice President, National Production Operations Manager, before moving over to servicing in 2011. Her reverse mortgage servicing experience includes leading borrower-facing functions, such as the call center, line of credit draws, payoffs, and payment plan changes, as well as end-of-loan functions, like HUD claims and assignments. Balettie has over 30 years of mortgage operations and management experience, including 17 years in the reverse mortgage space. Balettie co-chairs NRMLA’s Servicing Committee and she participates on the HUD Issues Committee. Balettie attended the University of Texas in Austin, majoring in Business Administration. Tara Ballman, National Aging in Place Council Tara Ballman is a nationally recognized aging-in-place expert who is passionate about connecting and supporting professionals serving older adults. She is the author of three books on financial retirement issues, two books on aging in place issues, and podcast co-host of Aging in Place Conversations. For years, Tara and her family struggled through the evolving stages of her father’s declining health. Unexpected illnesses, unforeseen situations, and a fear of the future were their reality, with so many questions and nowhere to turn. After her father passed, she had a desire to help other families navigate through the stages of aging and proactively plan for future needs, regardless of what life throws at them. Tara currently serves as Executive Director for the National Aging in Place Council, where she brings professionals and communities together to champion aging-in-place through collaboration, education, and advocacy. Craig Barnes, CRMP, Mutual of Reverse Mortgage In his role as Wholesale Training Director at Mutual of Omaha Reverse Mortgage, Craig Barnes, CRMP, provides training for all reverse wholesale partners. Barnes is a regular speaker at NRMLA events and has been a Certified Reverse Mortgage Professional (CRMP) since 2010. He serves on the Independent Certification Committee, which oversees the CRMP designation, and on NRMLA’s Education Committee. Barnes has been in the reverse space for nearly 20 years and a trainer for more than 30 years. He is a DDI Certified Master Trainer and holds a BS in Business Education. David Berenbaum, U.S. Department of Housing and Urban Development David Berenbaum serves as the Deputy Assistant Secretary for Housing Counseling at the Department of Housing and Urban Development whose mission is to ensure that families have the knowledge they need to obtain, sustain and retain their housing via HUD's network of over 1,650 housing counseling agencies and their Certified Housing Counselors. As a member of the Senior Executive Service, Mr. Berenbaum collaborates with HUD’s leadership, professional staff, and partners to provide high-impact services to ensure that every American has a place to call home and the ability to achieve their financial dreams. David brings more than 30 years of leadership and program experience to the Office of Housing Counseling previously serving as the chief executive officer of the Homeownership Preservation Foundation and holding executive positions with the National Community Reinvestment Coalition, the Equal Rights Center, the Fair Housing Council of Greater Washington, and Long Island Housing Services.
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