Home » Reference Section » Resources » Counseling

Counseling

Next HOPE NOW Event in California Scheduled for June 24

The HOPE NOW Alliance will conduct its third educational seminar this year in Southern California for reverse mortgage borrowers and their families on June 24 at the ONEgeneration Senior Enrichment Center in Reseda, a neighborhood in the San Fernando Valley in Los Angeles. The HOPE NOW Alliance is partnering with ClearPoint Credit Counseling Solutions in … more Next HOPE NOW Event in California Scheduled for June 24

Helping Your Clients Who Are In Default

This list represents the agencies currently known to provide HECM default counseling and may not be all inclusive. Greenpath (888) 860-4167 Money Management International (866) 765-3328 National Foundation for Credit Counseling (866) 363-2227 NeighborWorks America (888) 990-4326 Housing Option Provided for the Elderly (773) 262-7801 The next time one of your past clients calls you … more Helping Your Clients Who Are In Default

New Collaboration Focuses on CA Borrowers

The HOPE NOW Alliance and ClearPoint Credit Counseling Solutions are collaborating on a one-year pilot program that assists homeowners in California who have reverse mortgage issues, concerns and questions. Five public events are being organized, beginning in March, and lasting throughout the year. “The goal is to create face-to-face interactive events where participants can gain … more New Collaboration Focuses on CA Borrowers

HUD Awards $11.84 Million in Housing Counseling Grants to Intermediaries

HUD awarded more than $42 million in housing counseling grants to hundreds of national, regional and local organizations on Tuesday to help families and individuals with their housing needs and to prevent future foreclosures. HUD’s housing counseling grants and the additional funding they leverage will assist more than 1.4 million households find housing, make more … more HUD Awards $11.84 Million in Housing Counseling Grants to Intermediaries

HUD Reminds Counselors of New Software Tracking Feature

The Department of Housing and Urban Development reminded housing counselors this week that the Reverse Mortgage Analyst (RMA) software has a new feature that allows them to create and track client responses to the required questions asked during counseling sessions. Based on current usage reports, HUD said only 11% of counseling agencies have utilized the … more HUD Reminds Counselors of New Software Tracking Feature

Telephone Counseling Permitted in North Carolina

NRMLA was recently made aware that the North Carolina Commissioner of Banks posted an FAQ on its website indicating that telephone counseling is permissible under the state’s Reverse Mortgage Act. The FAQ states: Q. Is telephone counseling permissible under the reverse mortgage act? A: Yes. Although HUD Guidelines recommend face-to-face meetings with potential reverse mortgage … more Telephone Counseling Permitted in North Carolina

Complying with FHA’s HECM Counseling Guidelines: Frequently Asked Questions

The most important consumer protection built into the reverse mortgage program is the requirement that a prospective borrower must first meet with an exam-qualified, independent third-party counselor approved by the U.S. Department of Housing and Urban Development (HUD) before signing a loan application or incurring any fees. No other consumer product requires this same protection. For … more Complying with FHA’s HECM Counseling Guidelines: Frequently Asked Questions

HECM Counseling Protocol

HUD has published the long-awaited HECM counseling protocol. We’ve summarized some of the important parts and provided a copy to download. At the bottom of the memo is an update published by FHA that noted some inconsistencies in the protocol.