The Department of Housing and Urban Development published a proposed rule in the Federal Register this week that would amend HUD’s regulations to allow housing counseling agencies to use alternative communication methods, including virtual meeting tools, in lieu of providing in-person services.
“This proposed rule would update HUD’s regulations that require participating agencies to provide in-person counseling to clients that prefer this format to reflect advances in technology, align with client engagement preferences, and preserve consumer protections,” says the proposed rule.
Interested stakeholders have until December 26 to submit their comments.
